Welcome to OneMatch, the most secure, streamlined way to verify the identity of your customers.
You don’t need to be a Credisense customer to sign up or use OneMatch. With pricing per identity verification, OneMatch is the perfect identity verification software for your business, be it large or small.
The OneMatch Electronic-know-your-customer experience
OneMatch’s electronic-know-your-customer feature provides you with a safe and reliable way of automating customer identity verification, and provides your customers with the ease of completing an identity verification process from the comfort of their own home.
Step 1
Your customer begins the journey with a link which is delivered via email or txt. This lands them at the start of the verification process.
Step 2
Your customer then photographs their identification document, whether it’s a passport, driver’s licence or ID card.
Step 3
OneMatch intelligently reads the photograph, landmark tests the document – cross-referencing authenticity marks, and digitises any text in the image like name, date of birth, etc.
Step 4
Your customer then is prompted to take a video selfie, capturing a front and profile view of their face.
Step 5
OneMatch then biometrically matches your customer’s video selfie with the photograph of their identification document.
Step 6
If OneMatch has complete confidence, the customer identity will be approved, and they will move on to your application question set.
The OneMatch Video-know-your-customer experience
With all required steps completed from a video call, OneMatch’s video-know-your-customer feature allows you to get face to face with your customers in real-time, and store an often must-have video identity verification on your Credisense account.
Step 1
The first step is to book a time for a video call with your customer.
Step 2
Your customer and staff member conduct a video call which includes the customer holding up an identification document to the camera.
Step 3
With video proof that the customer is who they say they are, you can proceed with the application question set.
