Need To Know Series – Episode 1: CCCFA Changing Responsibilities 29 November 2021

3 Dec, 2021

How can biometric verification fast track your customer origination process?

29 Oct, 2021

Automating identity verification using biometrics is one way to speed up your credit decisions and streamline customer onboarding. The reality of customer origination Many businesses, including financial institutions, telcos, utilities, lawyers, accountants, and trade credit providers, operate in a transactional environment that requires fast credit decisions and onboarding journeys. However, a variety of obstacles prevent […]

Verify your customers in a matter of seconds with biometric identification

17 Sep, 2021

Transform customer onboarding with effortless and enjoyable digital experience using electronic biometric verification software. Biometrics: a new normal for customer experience Even before COVID-19, the world was going digital. But the pandemic accelerated the shift more quickly than anyone could have predicted. With stay-at-home orders in place, the introduction of remote working and remote learning, and widespread wariness about in-person transactions, many aspects of consumers’ lives became completely dependent […]

The Future of Buy Now, Pay Later in New Zealand

8 Jun, 2021

Regulation and BNPL – what is the future?

The increasing use of biometric information for identity verification

16 Apr, 2021

In recent years organisations of all sizes, across most industry sectors have focused on shifting the traditional face to face customer interaction towards a digital customer experience. Businesses and consumers alike have come to expect to a level of simplicity and convenience that comes with the ability to apply for products and services remotely. Circumstances […]

How to remotely complete your customer due diligence requirements

17 Dec, 2020

Bypassing the main banks in sending money offshore can be a profitable business. But companies need to be aware that breaches of the increasingly tough enforcement of laws governing international money laundering can result in hefty fines. The head of New Zealand Internal Affairs’ Anti-Money Laundering group Mike Stone says that about NZ$1.35 billion from […]

Artificial Intelligence’s growing role in Credit Risk

25 Nov, 2020

Artificial Intelligence (AI) and Machine Learning (ML) are playing an increasing role in assessing credit risk. The key questions are, can they solve everything, and will regulators buy into their use in credit management? AI & ML technology could find a plethora of use cases in the BFSI (Banking, financial services and insurance) sector, says Sanjay […]

Credit origination innovations on the rise

15 Oct, 2020

Although credit processes can still be manually labour-intensive to originate and execute, the consumer credit process is becoming increasingly user-friendly. Generally, retail credit products are more standardised, while most corporate credit systems still tend to come under the customised or tailor-made category. It’s important when analysing credit origination flow to be able to distinguish between […]

Riding the No-Code wave of credit automation

10 Sep, 2020

When it comes to surviving in our increasingly unpredictable global environment, businesses are looking for set-and-forget engineering platforms to help make credit decisions that ensure clients will pay their bills. They also want to be able to reduce the time they spend pursuing debtors. By some estimates, small and medium-sized businesses can spend up to […]

Election outcome unlikely to impact credit demand in New Zealand

13 Aug, 2020

New Zealand is not one of the world’s powerhouse economies. Compared to the US, which has begun the countdown to its own elections later this year, the outcome of September’s New Zealand elections will have a relatively small impact in global terms. That said, the New Zealand elections will be closely watched if only because […]

New Zealand could match SME opportunities noted in SE Asian digital financial services

16 Jul, 2020

A study late last year by Google, Singapore sovereign wealth fund Temasek, and Bain & Company, tracked five key digital financial service verticals in South East Asia: payments, remittance, lending, insurance and investments. Conducted before the ravages of the Covid-19 pandemic, the report (covering Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam) nonetheless offers some […]

Ch-ch-ch changes – the new normal

11 Jun, 2020

The Covid-19 pandemic is having a transformative impact on the world of credit risk assessment. Leaving to one side the macro view – that we are now in a world in which debt and unemployment levels in almost all major countries are soaring to percentages of GDP not seen since the Great Depression of the […]

How lenders can cope with the new norms of remote digital service

14 May, 2020

COVID-19 is fast-forwarding the digital transformation of companies around the world. We are seeing appalling personal losses and devastation being created worldwide by the pandemic and its economic impact. But there is no denying it is also acting as a catalyst for change — economic, societal, personal, and corporate — on a scale not seen […]

Pandemics and pandemonium – COVID-19’s impact on credit

16 Apr, 2020

The recorded impact of major pandemics on economies stretches back to at least medieval times and, serious though the current crisis is, it’s important to keep some perspective about where COVID-19 sits in historical terms. The Black Death, the bubonic plague that raged from approximately 1347-1351, is estimated by some historians to have killed more […]

P2P Lending: What China taught us

12 Mar, 2020

P2P lending has spread significantly since the pioneering Zopa was conceived in the UK way back in 2005. Connecting investors and lenders to borrowers – whether it’s for personal financing or business financing – sounds like a fabulous idea, cutting out the bureaucratic middle man (almost) and enabling both parties to come together and determine […]

The Relationship Between Climate Change and Credit Scoring

13 Feb, 2020

Climate change and it’s affect on risk and credit scoring.

Cautious economic optimism for 2020

16 Jan, 2020

Despite the uncertainties of the past year, pundits generally seem to be expecting a global recovery by the second half of 2020. In comments reflecting a general analyst sentiment of cautious optimism, Adrian Zuercher, APAC head of asset allocation at UBS Global Wealth Management’s Chief Investment Office, was reported in December as saying he expected […]

Will Open Banking Shake Up The Industry?

5 Dec, 2019

Will Open Banking revolutionise personal finance?

Top 2 Decisioning Software Features that Keep Your Business Agile

12 Aug, 2019

Overview of the important features in decisioning software can assist companies to be more agile.

China’s P2P Lending Meltdown Makes a Great Teaching Moment

14 Jun, 2019

P2P lending has spread significantly since the pioneering Zopa was conceived in the UK way back in 2005. Connecting investors and lenders to borrowers whether it’s for personal financing or business financing sounds like a fabulous idea, cutting out the bureaucratic middle man (almost) and enabling both parties to come together and determine mutually agreeable […]

It just makes sense

4 Apr, 2019

Here’s where I’m going to be shameless, not only because it’s true but because I am passionate about sharing how we can improve both how you work but also your customer experience.

Reduce Risk and Reap Rewards of SME Financing through Digitised Decisioning

11 Feb, 2019

The risk of exposing one’s business to the dreaded outcome of ‘non-performing loans’ can be tackled by addressing it head on at the very beginning of business engagement.

What is Happening in the World of Credit?

22 Jan, 2019

In 2018, open banking really began hitting its strides with several localities pushing positive regulations in this area to promote innovation and vying to become geographical leaders in this area.

3 Reasons Why You Shouldn’t Replace Credit Managers with Automation

21 Dec, 2018

By automating your business processes, whether it’s in the application process, risk-assessment process or simply driving best practices…

It’s All About Data, Dummy.

8 Dec, 2018

Whilst big leaps in data-driven strategic planning have been made in many areas such as marketing and IT, Credit Management is still lagging.

Drive Higher Customer Satisfaction through Online Loan Origination

15 Nov, 2018

It is crucial for businesses to recognise that the only way to…

The hidden function and its importance in the digital era.

8 Nov, 2018

With growth in the number of people connected online and the…